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Customer reviews of DCC

At DCC we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 55 customer reviews

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  • 5

    Diesel car centre

    By Neil K on 07 August 2017 | Verified purchase

    Professional through and through and iain explained every thing in a professional and unpressured way. Highly recommend this company.

  • 5

    Peace of mind dealership

    By Amanda Y on 02 August 2017 | Verified purchase

    Honest, says what is on the tin and very pleasent dealers.. we brought a car off Iain and his customer service is exceptional and they don't have the pushy arrogant personalities like most dealerships have!! Also peace of mind with every car having AA 128 point check included and MOT on any car that hasn't had one in 6 months. Peace of mind and reliability when driving away with your new car :)

  • 5

    DCC has my approval

    By Laura R on 02 August 2017 | Verified purchase

    We were looking for a reasonably priced car that was economic to run. Amongst the many diesel cars on the forecourt we came across a Lexus CT200 Hybrid, it satisfied nearly all of our criteria and was competitively priced. We would have preferred a taller car but it had the benefit of the many Lexus extras which we may be able work out how to use someday. The salesman was informative and not pushy allowing us to take our time unflustered. They made no false claims and I feel they are to be trusted. I suspect the emphasis of their forecourt will change away from the dominant diesel cars and I would then be more than happy to use them again in the future.

  • 5

    Genuine Customer Service

    By Tony G on 02 August 2017 | Verified purchase

    No pressure sales and genuine customer service. Would use again.

  • 5

    Excellent and professional

    By Jim M on 30 July 2017 | Verified purchase

    Great service and professionally dealt with all my needs on the sale of my car, and the smooth purchase of the new Ford focus, special thanks to Iain for his time and effort, I would definitely use them again. Jim

  • 5

    extremely satisfied

    By Wendy P on 29 July 2017 | Verified purchase

    Always a nervous time when buying a car and particularly so with a part exchange. Absolutely no worries here. Iain was friendly, knowledgeable and professional. We were more than happy with the agreed price. Full main dealer service record was presented plus the AA examiner's report and certificate. There was no pressure selling or pushing of extras and we were able to have and unescorted test drive. All dealers should operate this way.

  • 5


    By Roxanne W on 10 July 2017 | Verified purchase

    Very good telephone and face to face communication

  • 5

    Pleased with my salesperson

    By Bryan H on 01 July 2017 | Verified purchase

    Chris your sales person was very helpful and explain everything and the AA report, were anything was in the car. Told me and good place to test drive.

  • 5

    Excellent, look no further

    By Mike M on 25 June 2017 | Verified purchase

    No complaints what so ever, this will be the 4th car that I have purchased from the Diesel Car Company, from my first purchase to this one I have always been treated with the upmost of respect, there has always been the stigma of the "second hand car salesmen", you will not find this with DCC, the level of professionalism is of the best I have found, and I have visited plenty of second hand dealers over the year's. Ian at DCC has always gone above and beyond to make sure that I have left happy every time, and with the deal that we both wanted, and because of the level of service I was given it has convinced my partner to purchase a car that she saw today, if that's not testament to DCC I don't know what is.

  • 5

    Great Service.

    By MICHELLE O on 19 June 2017 | Verified purchase

    Great service from Chris. Stayed open on a Sunday for an extra hour and a half whilst we looked around and had a test drive. Very knowledgeable and friendly. Would recommend above all other car show rooms within the local area.